Privacy Policy

Last updated: 1 June 2026

TechMinds SSL (“we”, “us”, “our”) provides managed hosting, cloud, SSL and IT support services. We are committed to protecting the privacy of visitors to this website and of our clients. This policy describes how we handle personal data in connection with our website and services.

1. Who we are

The data controller responsible for your personal data is TechMinds SSL, 1200 Innovation Parkway, Suite 320, Austin, TX 78701, USA. If you have any questions about this policy, you can reach our privacy team at [email protected].

2. Information we collect

We collect only the information we need to provide and improve our services:

• Information you give us — such as your name, email address, phone number, company name and the details of your enquiry when you complete our contact form or correspond with us.
• Account and billing information — if you become a client, we hold the records needed to manage your account, services and invoices.
• Technical information — such as IP address, browser type, device information and pages visited, collected through standard server logs and privacy-respecting analytics.
• Service data — operational data required to host, secure and support your systems under our agreement with you.

3. How we use your information

We use personal data to:

• respond to enquiries and provide quotes;
• deliver, maintain and secure the services you have requested;
• manage billing, accounts and customer support;
• send important service notices, such as maintenance or security alerts;
• improve our website, services and security; and
• comply with our legal and contractual obligations.

We do not sell your personal data. We only send marketing communications where you have agreed to receive them, and you can opt out at any time.

4. Legal bases for processing

Where applicable law requires it, we rely on the following legal bases: performance of a contract with you; your consent; our legitimate interests in operating and securing our business; and compliance with legal obligations.

5. Cookies and analytics

Our website uses a small number of cookies and similar technologies that are necessary for the site to function and to understand, in aggregate, how the site is used. We use privacy-respecting analytics and do not use cookies for cross-site advertising. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

6. How we share information

We share personal data only with trusted service providers who help us operate our business (for example, infrastructure, payment and email providers), and only to the extent necessary. These providers are bound by contractual confidentiality and security obligations. We may also disclose information where required by law or to protect our rights and the safety of others.

7. Data security

Security is core to what we do. We protect personal data using encryption in transit and at rest, access controls, network segmentation, continuous monitoring and regular security reviews. While no system can be guaranteed perfectly secure, we maintain safeguards appropriate to the sensitivity of the data we hold.

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes and enforce our agreements. Enquiry data from non-clients is typically retained for up to 24 months unless you ask us to delete it sooner.

9. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. You may also withdraw consent where we rely on it. To exercise any of these rights, contact [email protected] and we will respond within the timeframe required by applicable law.

10. International transfers

We are based in the United States and may process data there and in other countries where our service providers operate. Where data is transferred internationally, we use appropriate safeguards to protect it in line with applicable law.

11. Children’s privacy

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the “last updated” date above and, where appropriate, notify you.

13. Contact us

If you have questions or concerns about this policy or how we handle your data, please contact us at [email protected], call +1 (555) 0142, or write to TechMinds SSL, 1200 Innovation Parkway, Suite 320, Austin, TX 78701, USA. You can also use our contact page.